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Software tools, design and development news, and features from the VNU NetworkSoftware tools, design and development news, and features from the VNU Network

E-commerce is firmly back on its feet, yet it is really only traditional industries like retailers that are making significant money on the internet. We investigate the world of ecommerce and ask whether there really is enough money to spread around.

E-shoppers criticise online services

The new year began badly for ecommerce as it emerged that online shopping over the festive season had failed to come up with the goods.

Suppliers take the lead in ecommerce

Suppliers are taking the initiative when it comes to business-to-business ecommerce.

Big Brother's real losers

UK technology industry fighting fit

Deloitte & Touche has declared the UK technology industry 'fit and well' in its second annual survey.

Millennium brings increase in working from home

Approximately a quarter of a million people joined the teleworking workforce last year, an increase of 19 per cent, according to an IES analysis.

Size does matter, say students

A recent survey of IT students in the UK and Ireland has shown that, to them, the most attractive employer is Microsoft, with Sun Microsystems and IBM following closely.

Ecommerce to rise from the ashes

In spite of the recent well-publicised market slump, there is huge potential for ebusinesses to grow the online shopping market in the UK.

Full of Middle Eastern promise

According to research by ITEuropa.com, IT sales will boom in the Middle East and Africa over the coming three years as small and medium sized companies in the more developed countries start to automate their operations.

PCs are all the rage!

Nearly half of computer users in the UK now suffer from PC rage, according to new research.

Wasted years on 'menial' tasks

Senior marketing staff are wasting the equivalent of a whole working week approving and amending direct mail and brochure copy, according to marketing communications specialist Elateral.

Convergence - is the hype now a reality?

Sixty-five per cent of companies expect to achieve some form of voice and data integration over the next two years, according to an NOP survey.

Stop the churn, fill the sales gap

Sales managers worried about churn may be missing the easiest way to solve the skill shortages - understanding the aspirations of existing employees.

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FEATURES

Poor content, poor portal ...

It is still good quality content that makes for a successful enterprise portal, argues Mike Davis.

Call centres: this time it's personal

There needs to be a balance between technology and the human will to provide a personalised service, argues Keith Symondson.
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