Pile of work on desk
Exams regulator awards service management contract
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Education body outsources service management

IT services outsourced as the public examination regulator upgrades infrastructure

Janie Davies, Computing 08 Apr 2008
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The Qualifications and Curriculum Authority (QCA) has awarded a multimillion- pound outsourcing contract as part of a strategic revamp.

European supplier Steria will support services for around 700 UK users, under the three-year deal, which will enable mobile and remote working and a data centre migration.

Based largely around ITIL service management standards, the contract will also cover the implementation of a new telephone systems and the transfer of IT facilities to new offices.

See also:

Fingers on keyboardFrequent hacking victims all outsource a portion of their programming, says research  07 Apr 2008
Wine bottlesCommunications services for in-store systems to be provided by Thus  31 Mar 2008
KPMG logoAccounting giant to transform technology infrastructure in a multimillion-pound contract  31 Mar 2008
picture of planeThe air traffic control authority has extended an agreement for maintenance of its core system  27 Mar 2008
an NHS workerIBM fails to get in on the National Programme for IT  26 Mar 2008

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