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Corus will now use a multisourcing model for its service contracts
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Corus adopts multisourcing for IT services

Incumbent Capgemini will continue to provide mainframe support

Neon Kelly, Computing 25 Apr 2008
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Steel manufacturer Corus has adopted a multisourcing model for its IT services, in a move to reduce costs and improve company efficiency.

The change of approach follows the completion of a £400m, 10-year contract with Capgemini, which ended in 2007. Last week Corus announced a smaller, five-year deal with the outsourcing firm, at a total value of £26m.

While Capgemini will now be responsible for Corus's mainframe services, including support for the company's UK factories, other operations will be handled by a mix of internal staff and outsourced partners.

Corus itself will develop a single set of standards for managing its contracted operations, and will run a service desk to assist its staff in the UK and the Netherlands.

The company is the second largest producer of steel in Europe, manufacturing 20 million tonnes every year.

See also:

Picture of Mark Samuels, features editor, ComputingGone are the days when management was simple. Outsourcing now breeds new ideas that just complicate things, says Mark Samuels  21 Feb 2008
Picture of Andrew Parker, vice oresident and research director, Forrester ResearchA new approach will streamline service management and ensure no money is wasted, says Andrew Parker  14 Feb 2008
Picture of outsource logoMore and more organisations are turning to specialist IT service providers - we look back at the year's top stories  20 Dec 2007
Picture of Duncan AitchisonMultisourcing will continue its growth in popularity  13 Dec 2007

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