Airport retailer
World Duty Free has rolled out an electronic point-of-sale system to
improve monitoring and speed up product replenishment.
The Retail-J system
now covers 250 tills in World Duty Free's 57 stores in 12 UK airport terminals.
Implementation was completed after the peak Easter trading period.
The system's benefits include improved control of the sale of duty-free
products, processing multi-currency transactions and electronic reading of
boarding cards at the till.
World Duty Free's head of IT Adrian Frymann said: “Customers queue to check
in, pass through security and board their plane. We were determined to play our
part in achieving minimal queuing time in our stores and to provide our
customers with great service.
"That calls for exceptional systems backed up by faultless service.”
Vendor Retail
Assist provided consultancy on World Duty Free's Retail-J and
Oracle environments, which
are supported by a
JDA-supplied interface.
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Holiday firm cuts down on unnecessary IT for greater efficiency 12 Jun 2008
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