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Outsourcing hits entry level wages

Junior IT jobs have been pushed down by outsourcing, but a rise in Indian salaries is imminent, says ATSCo

Janie Davies, Computing 21 May 2008
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Entry level IT workers have left out of pocket by offshore outsourcing, according to the Association of Technology Staffing Companies (ATSCo).

Wages for first-line support staff has remained stuck at £18,000 over the past five years and second line support staff have seen their pay increase by just 0.8% year, constituting pay cuts when inflation is considered.

But the research by careers services group iProfile on behalf of ATSCo revealed that pay rises for managers have exceeded inflation, rising an average 20.5%. Salaries for project managers have jumped from £37,500 to £45,000 since 2003.

“While entry-level IT positions may be moving offshore, sophisticated project management jobs remain firmly rooted on UK soil. Senior level IT professionals need to remain in the UK so that they are close to their clients,” said iProfile CEO, Rick Bacon.

“These managerial positions are as much business focused as they are focused on technology. We’re seeing increasing competition for these positions, and it’s crucial that people looking to secure or switch jobs in this area are recording and communicating their full range of skills to potential employers.”

This is bad news for in industry already struggling with skill shortages, said ATSCo chief executive Ann Swain.

“The outsourcing of entry-level IT jobs has meant fewer graduate-level jobs are available in the UK. It’s like removing the bottom rung from the career ladder,” she said.

“The shortage now is of candidates with a few years experience looking for second and third jobs. But how do you get that experience if entry level jobs are being sent offshore?”

“Concerns over quality of service and data security in outsourced operations are constantly being voiced. However, these concerns haven’t yet prompted organisations to bring their IT support roles back onshore en masse.”

But the economic sense in outsourcing support functions to India is set to decline as a rise in Indian salaries approaches, according to ATSCo. Indian salaries are forecast to increase 14.4% in 2008, closing in onto those of UK professionals.

See also:

EarthIn the fourth and final part of our definitive guide to outsourcing, we look at which option could be best for your firm  20 May 2008
Jon CollinsJon Collins analyses recent research into attitudes to outsourcing and finds that it affects the way IT is viewed within businesses  20 May 2008
John CridlandOutsourcing firms will suffer less than software and hardware manufacturers  21 May 2008
Female laptop userIntellect president Sean Finnan explains why women should be encouraged to join the technology sector  21 May 2008
Pound coinsStaff turnover is costing employers money, while employees chase ever higher salaries  15 May 2008
Picture of Mark SamuelsOutsourcing is here to stay so IT professionals will have to be flexible and expand their knowledge areas, says Mark Samuels  15 May 2008
a lloyds tsb branch450 jobs go to India in what is claimed be the first phase of a major transition affecting up to 2,400 UK staff  15 May 2008
GlobeOverseas opportunities are becoming more attractive to UK IT staff  07 May 2008

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Tags: Strategy, Skills, Outsourcing

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