Spiceworks 3.0 gets SaaS-y

IT management software vendor Spiceworks has updated its free ad-supported desktop application. Spiceworks 3.0 has a new user interface, called Network Glide and helps IT managers to monitor their software-as-a-service implementations.

Spiceworks 3.0 allows users to track SaaS activity, such as service costs, helpdesk tickets and outages.

"We continue to take the best ideas from the consumer web – like free ad-supported business models, Web 2.0 collaboration, ease-of-use, and bring them to business applications,” Spiceworks chief executive Scott Abel said.

Primarily Spiceworks is aimed at small and medium firms with under 250 devices. But Spiceworks has some customers with over 1,000 devices deployed and say that 325,000 users have accessed the application.

Also included in version 3.0 is support for Microsoft Exchange and Active Directory, which allows IT managers to check their Exchange Server status, load and mailbox capacity usage. Spiceworks helpdesk email functions have also been integrated with Exchange.

See also:

Nelson plots course for SaaS success

Zach Nelson believes the emergence of a new generation of executives is helping his firm to drive the SaaS concept  28 Mar 2008

Oracle's SaaS CRM goes social

Application giant adds support for social networking  11 Mar 2008

Microsoft inches towards a SaaS future

Gates unveils online Exchange and SharePoint today  03 Mar 2008

IBM and EMC enter SaaS arena

Computing and storage giants dip their toes in the waters with Bluehouse and MozyEnterprise  23 Jan 2008

Kaspersky moves into the cloud

New hosted service for the anti malware vendor  21 Jan 2008

Carr picks SaaS for global domination

New book predicts the on-demand delivery model will proliferate in the enterprise  04 Jan 2008

SaaS makes its presence felt in new areas

The on-demand model is moving beyond CRM and SFA into a host of new markets  10 Dec 2007

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